Vetting

The Social Sector Accreditation Standards include vetting requirements under the Staffing criteria. This page provides extra guidance to help meet those requirements.

Social Sector Accreditation Standards

We use ‘vetting’ as a generic term for a point-in-time background check to determine a staff member's suitability to work or volunteer at an organisation. The type of vetting a staff member requires depends on their role.

Vetting requirements

All staff records must contain:

  • evidence of the staff member’s skills, experience, and qualifications e.g. a curriculum vitae,
  • professional registration (if relevant),
  • references, and
  • criminal history results (either a NZ Police vet or a Ministry of Justice criminal record check, depending on the role's requirements).

Depending on the role, extra or specific vetting may be needed. The table below outlines this:

Role

Vetting

Children’s worker Safety check
Caregiver (including household members, overnight contacts and others connected to their household) Caregiver assessment
Care staff

Care staff assessment and safety check

(Care staff are children's workers, so they require a safety check too)

Volunteers with children or works with children but does not meet the threshold of a children's worker
(we explain the definition of a children's worker further down this page)
NZ Police vet
Works or volunteers with vulnerable people e.g. elderly or disabled people NZ Police vet
All other 'staff' that do not fit in the above roles e.g. governance or board members Ministry of Justice criminal records check

New Zealand Police vet

A NZ Police vet is a check of the New Zealand Police database for any information they hold about a person. It includes criminal history and may also include non-conviction information such as pending charges, acquittals, patterns of concerning behaviour, or other relevant and verified details. It can also show a person’s involvement with the NZ Police as a complainant or victim.

Only approved agencies can request a NZ Police vet. Approved agencies are those who have entered into an agreement with NZ Police to access the vetting service.

You can find more information on the New Zealand Police website.

NZ Police Vetting Service external

A NZ Police vet is not the default vetting option. Only request one if the role specifically requires it. NZ Police may refuse to process a request if they believe the role doesn't qualify. Roles that require a police vet include:

  • children’s workers (as part of the safety check),
  • care staff (as part of the safety check and care staff assessment),
  • caregivers, household members, and overnight contacts (as part of the caregiver assessment),
  • people who work with children but aren’t classed as children’s workers,
  • people who volunteer with children, and
  • people who work or volunteer with vulnerable adults (e.g. elderly or disabled people).

Ministry of Justice criminal records check

You can get a criminal record history from the Ministry of Justice (MoJ). This is different from a NZ Police vet. The MoJ criminal records check shows convictions, including traffic ones, but not charges that haven’t gone to court or didn’t lead to a conviction.

More information is available on MoJ’s website.

Criminal record check – Ministry of Justice external

Safety checking children's workers

As per the Children’s Act 2014 (the Act) it is an offence to employ or engage a person as a children's worker without completing a full safety check before they start work. It is also an offence to not re-check children’s workers every 3 years. A safety check completed by a person’s previous employer cannot be used to meet these requirements – each organisation must conduct their own safety check for every children's worker they employ or engage.

Safety checks of new children's workers - Section 25 of the Children’s Act 2014 external

Periodic safety checks of children's workers - Section 27 of the Children's Act 2014 external

A children’s worker is defined in the Act as a person who works in, or provides, a regulated service, and the person’s work may or does involve regular or overnight contact with a child or children (other than with children who are co-workers), and takes place without a parent or guardian of the child, or of each child, being present.

A core children's worker is defined as a person whose work in or providing a regulated service requires or allows that, when the person is present with a child or children in the course of that work, the person is the only children’s worker present, or is the children’s worker who has primary responsibility for, or authority over, the child or children present.

Section 23 of the Children’s Act 2014 external

Confirmation of identity

Initial safety check

You must confirm the identity of a children's worker by either:

  • using an electronic identity credential such as Real Me, or
  • checking a primary and secondary form of identity document (ID).

You need to be able to evidence that the identity check was completed (e.g. having a copy of the IDs on file).

You must also search your personnel records to check whether the person’s identity is being, or has been, used by another person. You could evidence this in multiple ways, such as:

  • providing a screenshot from your HR system showing nobody else is using/has used the same identity,
  • showing an email from your HR team confirming the person's identity is not being/hasn't been used by another person, or
  • providing a written statement stating you have checked personnel records and the person's identity is not being/hasn't been used by another person
Using RealMe

Confirmation of identity must be completed directly through RealMe. This requires you to have RealMe integrated into your online system so individuals can consent to share their verified identity with you. You can’t confirm someone’s identity just by looking at their RealMe account.

You can contact the RealMe business team for more information about how to integrate RealMe into your systems. Please note there are software and development costs involved and the process can take up to six months.

Work with us - RealMe  external

Using a primary and secondary ID

The primary ID is to check that the identity exists. The secondary ID is to check that the identity is living. One of the IDs needs to have a photo of the person. If neither has a photo, then an identity referee is required. If the name is different between the two IDs then you must also obtain a name change document.

Acceptable primary, secondary and name change documents are prescribed in the Schedule of the Children’s (Requirements for Safety Checks of Children’s Workers) Regulations 2015.

Schedule of the Children’s (Requirements for Safety Checks of Children’s Workers) Regulations 2015 external

Periodic re-check

You must check whether the name of the children's worker has changed since the initial identity check. If so, you must obtain a name change document and keep a copy on file.

Acceptable name change documents are prescribed in the Schedule of the Children’s (Requirements for Safety Checks of Children’s Workers) Regulations 2015.

Schedule of the Children’s (Requirements for Safety Checks of Children’s Workers) Regulations 2015 external

New Zealand Police vet

You must obtain a NZ Police vet for the children's worker. Keep a copy of the request and consent form on file, as well as the results.

Only approved agencies can request a NZ Police vet. Approved agencies are those who have entered into an agreement with NZ Police to access the vetting service. For more information about how to register, refer to the NZ Police’s website.

Register for New Zealand Police Vetting external

If a core children’s worker has been convicted of an offence listed in Schedule 2 of the Children’s Act 2014, they must have a core worker exemption.

Core worker exemptions

If the children's worker belongs to a professional, licensing or registration body that completes a NZ Police vet at least every three years (like registered teachers with a practising certificate), you don’t need to request a NZ Police vet as well. 

In these cases, you must provide:

  • proof of their current registration status, and
  • confirmation that the professional body does a NZ Police vet at least every three years.

If you can’t provide both, you must carry out your own NZ Police vet.

Chronological work history

You must obtain a summary of the children's worker’s work history for at least the past five years. This is usually a CV or resume and must include job titles and descriptions. Keep a copy of the work history on file.

If the worker doesn't have a full five-year history or there are gaps, ask why.

Professional, registration or licensing authorities check

If applicable, you must check whether the children’s worker belongs to any professional, registation, or licensing authority, relevant to their role (e.g. social workers, counsellors, psychologists). Use public registers to confirm their status, or ask the children's worker to provide evidence of their status.

Reference check

You must obtain at least two references. The law only requires one, but our standards require two. Referees are usually former employers or people who can speak about the person’s work or character. At least one referee must not be a family member of the children's worker or part of their extended family.

Keep notes of each reference, including who gave it, how they know the children’s worker, what you asked, and what they said.

Interview

You must interview the children’s worker in person, by phone, or using communication tools like Microsoft Teams, Zoom, or Skype.

During the interview, you must ask questions that help the person doing the risk assessment understand the applicant's attitude toward children and their views on child protection.

Record clear evidence that the interview took place, including the date, who was on the panel, the questions asked and the responses.

Risk assessment

You must complete a risk assessment as the final step in the safety checking process. Use all the information gathered during the earlier steps. Even if no concerns were found, you still need to do the risk assessment.

The assessment must decide whether the children’s worker poses any risk to children’s safety, and if so, how serious that risk is. 

You must record whether you’ve decided to employ, engage, or continue with the children’s worker, explain how you made that decision, and describe how you’ll manage any risks or concerns identified during the safety check.

 

Tools

We have created some useful tools that your organisation could use to assist with meeting safety checking requirements. These tools meet the minimum requirements as per the Social Sector Accreditation Standards and relevant legislation. If you use these tools make sure they also align with any additional requirements in your organisation’s policies and procedures.

Safety checking children’s workers - initial check cover sheet (DOCX 51 KB)

Safety checking children’s workers - periodic recheck cover sheet (DOCX 45 KB)

Overseas living/convictions

If your organisation knows a preferred candidate has lived overseas, it is recommended that you obtain police checks from their country(ies) of citizenship and any country they’ve lived in for 12 months or more within the past ten years. This is in addition to the required NZ Police vet. If the candidate has lived in Australia, you can request an Australian criminal history check through the NZ Police Vetting Service (if you're an Approved Agency).

Australian Criminal History Checking Service – New Zealand Police external

If the candidate can’t get an overseas police check, you can ask them to provide proof they tried to obtain one and ask for a statutory declaration stating whether they have any overseas convictions. Another option is to ask them to consent to an overseas referee check and to provide contact details.

Oaths and Declarations Act 1957 (Schedule 1) - Statutory Declaration external

The overseas police check results and other information gathered should be considered along with the other required components of a safety check to determine whether a person poses, or would pose, any risk to the safety of children.

Sole traders, self-employed people and organisations with a sole director/shareholder

Safety checking can present a challenge when a single person delivers a service or if the person responsible for safety checking at an organisation is a children’s worker themselves.

This may require a third-party screening service (such as CVCheck external) to avoid any conflict of interest. If a sole trader or small organisation is part of a larger group (like a franchise), the larger group may be able to help with the safety check.

Care staff assessments

Check back to this page shortly for information on care staff assessments.

Caregiver assessments

Check back to this page shortly for information on caregiver assessments.